User Authentication

From here you can enter your authentication details and use the Experian security services. All access to this and other secure services are constantly audited and monitored. Please complete all required fields.

Download the Experian self-service user guide for further help and guidance on passwords, passphrases and security. After changing your password, close down your browser then re-log into your Experian product.

The guide is in Adobe PDF format, so you need Acrobat Reader to open and print it. Click below to get Acrobat Reader.

If you are having problems with your account or logging in please contact an Experian Account Representative on 0115 934 4444 or email